PRIVACY

How can I contact Letzy's Data Protection Officer?

You can easily contact Letzy officials through the "troubleshooting" or "complaint" tab in Letzy's support area. You can also reach us at hello@888technology.co.

Letzy is committed to the data security of its users and utilizes automated technology that filters messages and video calls for malicious or illegal activities that violate our Terms of Use or Community Guidelines. When such activity is detected or reported on our platform, our staff may review the content and take necessary measures to help keep the Letzy community safe.

What are Secure Message Filters?

Your safety is our top priority. Safety is at the core of how we design, build, and deliver our services to you, including the features you use to interact with others, such as chatting on Letzy. To help keep you safe, we use a combination of automated tools and trained representatives to review these interactions and take action against those who engage in harmful or illegal behavior. Below you can find detailed information about some of the actions we take to help keep you safe:

  • We utilize automated tools to scan interactions occurring on Letzy to find examples of harmful or illegal behavior. We also enable you and other users to report such behavior to us. When an issue is detected through a user report or our automated tools, our trained representatives can review interactions between users as necessary to investigate the matter and decide on measures to be taken. These measures may include removing content, banning the user, and/or reporting to relevant security authorities.
  • As part of our ongoing efforts to enhance the safety of our users, we utilize interactions between users to evaluate, train, and improve our automated tools.

Profiling and automated decision-making process on Letzy

As Letzy, we place great importance on your privacy. This way, you can focus on strengthening your relationships with other users with confidence.

As part of our commitment to transparency in how we process your information, we explain what automated decision-making and profiling are, why they are at the very heart of our service, and how you benefit from them.

What is automated decision-making and profiling?

The European General Data Protection Regulation ("GDPR"), which consists of Europe's data protection rules, includes the following definitions:

  • Automated individual decision-making: Decision-making about an individual using only automated means (for example, using only computers and algorithms without human intervention in the decision-making process);
  • Profiling: Evaluating certain things about an individual, including interests, preferences, or behaviors, through automated processing of personal data (for example, using computers and algorithms to determine a user's interests based on their online behavior).

Does Letzy rely on automated decision-making and profiling?

Automated decision-making and profiling are invisible features that are at the center of the services you know and love to use, that we continuously improve, and that help you make strong connections with other users. We use these features for the following reasons:

  • Matching and Recommendation System: We use profiling and automated decision-making to recommend the most suitable user profiles to you and create matches based on your preferences and behaviors.
  • Security and Protection: We use automated systems to keep our platform safe, detect fake accounts, filter harmful content, and prevent behaviors that violate our Community Guidelines.
  • Personalized Experience: We process your data to provide you with a better user experience and recommend content and activities that may interest you.
  • Service Improvement: We analyze your usage data to continuously improve our platform, optimize user experience, and resolve technical issues.

What Are Your Rights?

Under GDPR and relevant data protection legislation, you have the following rights regarding automated decision-making and profiling:

  • Right to obtain information about these processes
  • Right to request human intervention
  • Right to express your own opinion
  • Right to object to automated decisions
  • Right to request explanation

If you wish to exercise these rights, you can contact our Data Protection Officer.

How Long Is My Data Stored?

Your personal data is stored as long as you use Letzy services and your account remains active. If you delete your account, your personal data will be deleted from our systems within a certain period, except for data that must be retained due to our legal obligations.

For more detailed information, you can review our Privacy Policy or contact our Data Protection Officer.

SMS and Text Messaging Privacy

We are committed to protecting your privacy in accordance with US carrier requirements. We keep your text messaging opt-in data and consent private and secure.

Important Notice: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.